Incidents reported on status page for Malaysia Trains & Rail Enthusiasts (MTREC) https://webstatus.mtrec.name.my/ https://d1lppblt9t2x15.cloudfront.net/logos/c0bf223e007fb02d44ee510d15769e5a.jpg https://webstatus.mtrec.name.my/ en https://webstatus.mtrec.name.my/incident/499884 Fri, 07 Feb 2025 11:00:00 -0000 https://webstatus.mtrec.name.my/incident/499884#8308251c010c271babd06c7c154abf7236043e3c0e4759dc08aea3023ffdcfe4 The GTFS-R dataset is now back in service and is being updated daily as per the usual schedule. https://webstatus.mtrec.name.my/incident/499884 Wed, 22 Jan 2025 10:15:00 -0000 https://webstatus.mtrec.name.my/incident/499884#ad645690b44defa9889c7142e42b8b6fe0d4494e9f85e5329c09289c006698d6 All services have been restored, including Spotters, API, and Train Tracker. The GTFS-R GitHub Repository will not be updating the GTFS-R feed until further notice. We kindly thank you for your patience. Thank you. https://webstatus.mtrec.name.my/incident/499884 Wed, 22 Jan 2025 03:45:00 -0000 https://webstatus.mtrec.name.my/incident/499884#187372459087361d00ef353f20247073f166b52983d26842392f3d7f87a3f727 We are aware of the issue. Our account and instances were terminated by our cloud provider without any notice. We are working to restore the services on new instances. Please stay tuned for further updates. https://webstatus.mtrec.name.my/incident/246627 Sun, 08 Dec 2024 04:52:00 -0000 https://webstatus.mtrec.name.my/incident/246627#e987548df8860afd6cdf43c816036c9910229149c14fa10397d02f23c219e4a2 We are pleased to inform you that the temporary restrictions on our Spotters submission, deletion, and API services for users in Malaysia have now been lifted. All services are fully operational and available to users, regardless of ISP, as per normal. https://webstatus.mtrec.name.my/incident/400665 Sat, 20 Jul 2024 22:00:00 -0000 https://webstatus.mtrec.name.my/incident/400665#c0d147726d355054e5b4666250c90a4f798514218dfb3c044c42b1dafd9b5f91 The API is now back online. https://webstatus.mtrec.name.my/incident/400665 Fri, 19 Jul 2024 10:00:00 -0000 https://webstatus.mtrec.name.my/incident/400665#87f6a68c174ed5a2decc199f67ff4b5eec16f51ce0b3146b1dffb08e0d313ef1 The KTMB Vehicle Position API is currently unavailable due to a CrowdStrike update that causes a BSOD (Blue Screen of Death) on the KTMB side. We have no clear ETA on when the API will be up and running. Sorry for the inconvenience caused. https://webstatus.mtrec.name.my/incident/364688 Mon, 01 Jul 2024 16:00:00 -0000 https://webstatus.mtrec.name.my/incident/364688#ebb383c26d99ebe17f4441f1c0a625c29c3a968d68e75f4ff2f1f3af1dfb80ba As per our monitoring, the API is now back to normal and is returning stable feeds. We will keep you updated here regarding the API status. Thanks! https://webstatus.mtrec.name.my/incident/382654 Fri, 21 Jun 2024 13:15:00 -0000 https://webstatus.mtrec.name.my/incident/382654#0d7513268c6e4bcfcc64027bf4e99cbe38c774ac334463f97ccabcd044f27dc9 Due to operational reasons, the system migration for Spotters will commence on **21/6/2024 from 21:15:00 to 23:15:00 GMT+8**, instead of the previously scheduled time of 22/6/2024 from 12:00:00 to 14:00:00 GMT+8. During this period, Spotters **will not be accessible** and will neither accept new entries nor retrieve any data. Any API utilizing Spotters' services will also be unavailable. The migration is expected to last **2 hours**. We will provide updates on any new information related to this maintenance here. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services. https://webstatus.mtrec.name.my/incident/364688 Thu, 13 Jun 2024 10:30:00 -0000 https://webstatus.mtrec.name.my/incident/364688#ca83e4b60baea788a6dc487e2dc24735c24d0ad6454222e1a8109fa64acd823a We are aware that the KTMB Vehicle Position API has been experiencing intermittent stability issues since 9:18 AM today. Users may encounter difficulties in retrieving feed data. Rest assured that the ongoing issue is being addressed by relevant parties, and we will provide further updates as soon as more information becomes available. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/381431 Mon, 10 Jun 2024 11:26:00 -0000 https://webstatus.mtrec.name.my/incident/381431#38e907f8d883170964b43c9ab31ec3ee0527254de30979a46f625c121b61a277 We are happy to announce that the API is up and running. We thank the relevant parties for their efforts in bringing up this service. https://webstatus.mtrec.name.my/incident/381431 Sat, 08 Jun 2024 12:21:00 -0000 https://webstatus.mtrec.name.my/incident/381431#cb3efa8b09058ba3a629bcad393f1ebf367da5350c712eef07bd7ad26ced3b6b We have been notified that the ETA for this API to be up and running is by the end of the day on Monday (10/6/2024). We will provide further updates as soon as more information becomes available. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/381431 Sat, 08 Jun 2024 03:32:00 -0000 https://webstatus.mtrec.name.my/incident/381431#753d6867c5d4d02a364a090e30de2a59d60c85b6a511a86f560285b6bb1c5818 The KTMB Vehicle Position API is presently experiencing downtime. We have received notice indicating that KTMB is conducting infrastructure upgrades, which have affected the API services. No vehicle data will be returned from this API for the time being. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/364688 Fri, 07 Jun 2024 08:50:00 -0000 https://webstatus.mtrec.name.my/incident/364688#d5649ae4c5f9c1f325f2412e7b8305eb90f3c811291456242a6d84d45b0726a2 The API is now up and running. We thank users for their patience and appreciate the efforts from KTMB and MODCom in bringing up the API. https://webstatus.mtrec.name.my/incident/364688 Fri, 07 Jun 2024 07:41:00 -0000 https://webstatus.mtrec.name.my/incident/364688#a3b6672e20dd73379419894bdc04f9c07abd831692cdc89c7f575ac516529412 The KTMB Vehicle Position API is currently experiencing downtime. No vehicle data will be returned from this API for now. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/364688 Sat, 04 May 2024 11:14:00 -0000 https://webstatus.mtrec.name.my/incident/364688#1217e952dab95a46c1816dd24461354b71d9c9e4f40b9db3b6c7d45738cec645 The KTMB Vehicle Position API is presently experiencing intermittent stability issues. Users may encounter difficulties in retrieving feed data. This issue is currently being addressed by KTMB, and we will provide further updates as soon as more information becomes available. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/313385 Mon, 05 Feb 2024 02:50:00 -0000 https://webstatus.mtrec.name.my/incident/313385#45d3784777be59bdba790ea928dd99a219fe825ccc9788c0bffe4efc8665369f The KTMB Vehicle Position API is back online for all users. https://webstatus.mtrec.name.my/incident/313385 Tue, 16 Jan 2024 06:30:00 -0000 https://webstatus.mtrec.name.my/incident/313385#9ce02ac591cf070781960b439ea2a1268ad2daa65ec6fbd8097c88a330fc2d2a The KTMB Vehicle Position API is currently unavailable for all users. We have received an alert from MODCom (Malaysia Open Data Community) stating that the GTFS-R feed for KTMB is down due to an infra issue for the rest of the week. We will provide further updates here once we receive more information. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/307343 Wed, 03 Jan 2024 03:02:00 -0000 https://webstatus.mtrec.name.my/incident/307343#596c863a834b665712b951e8c8ace3d6b9dcc17090213d88f1b3b68d4d3c9526 The KTMB Vehicle Position API is back online for all users. https://webstatus.mtrec.name.my/incident/307343 Mon, 01 Jan 2024 10:56:00 -0000 https://webstatus.mtrec.name.my/incident/307343#b17eab75a6caea1e1e4c7c80095e2a4b460a9936dd99cfa2a5445c3da07f02ff The KTMB Vehicle Position API is currently unavailable for all users. We have received an alert from MODCom (Malaysia Open Data Community) stating that the GTFS-R feed for KTMB is down from the KTMB side. We will provide further updates here once we receive more information. We apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/246627 Wed, 23 Aug 2023 02:50:00 -0000 https://webstatus.mtrec.name.my/incident/246627#1f9173c0d755e047936ece1c20aef9eee65f25e172ee13ca9b986dec37e3fd83 All our services are back online as of 23 August 2023, and users should be able to access all our sites as usual. Please take note that our Spotters submission, deletion, and API services are temporarily limited to users residing in Malaysia using locally certified Internet Service Provider (ISP) only until further notice. https://webstatus.mtrec.name.my/incident/246627 Sat, 19 Aug 2023 09:56:00 -0000 https://webstatus.mtrec.name.my/incident/246627#330946ea85bbb261a8098fd578c8dba1a78861d3dc47b4dfe651d1e107f1858b Due to security measures, our Spotters submission, deletion, and API services are available to users residing in Malaysia using locally certified Internet Service Provider (ISP) only. If you are residing outside Malaysia, these services are suspended indefinitely and you are not allowed to use these service until further notice. Our other pages including main website is back in service. https://webstatus.mtrec.name.my/incident/246627 Thu, 17 Aug 2023 12:16:00 -0000 https://webstatus.mtrec.name.my/incident/246627#3398539e9a83ab2b018987c3a3982c27d518e47f7197660028aca52bcee01eb2 We are currently experiencing technical issues on our official site. Users may not be able to visit the official site from now on until further notice. We apologize for any inconvenience caused and appreciate your understanding. Please stay tuned for further updates. https://webstatus.mtrec.name.my/incident/246627 Thu, 17 Aug 2023 02:01:00 -0000 https://webstatus.mtrec.name.my/incident/246627#9b80b2cb99e16737741b75650820f31676ca6e73f02dc5df69ccc106c91c72e8 We have identified the attack source utilizing the following User Agents: 1. FeedValidator/1.3 (From AS3 MIT-GATEWAYS | US) 2. Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 SecurityHeaders (From AS14061 DIGITALOCEAN-ASN | US) It appears the attackers manipulate Security Headers and the W3C Feed Validation Service to access our API. Consequently, we have blocked these User-Agents. As of August 17, 2023, 10:08 AM UTC+8, we've recorded 153.61k requests since August 16, 2023, 3:00 AM UTC+8. The API access restrictions remain in place. Kindly await further updates; we apologize for any inconvenience caused. https://webstatus.mtrec.name.my/incident/246627 Wed, 16 Aug 2023 15:33:00 -0000 https://webstatus.mtrec.name.my/incident/246627#6f2fca3a879a9da3cf6c2f7106069b060500516de53119c341787f88ba118459 As of August 16, 2023, 11:33 PM UTC+8, we have logged a total of 105.03k requests in the last 24 hours. This activity is highly unusual, considering there were only 403 unique visitors during the same timeframe. Currently, our CDN provider, Cloudflare, has automatically mitigated 46k of these requests. Please stay tuned for further updates. https://webstatus.mtrec.name.my/incident/246627 Wed, 16 Aug 2023 15:30:00 -0000 https://webstatus.mtrec.name.my/incident/246627#f84f5b64781763950acc4638fa5e5024cabdb3856843aeb5eb98e04f95726d01 We have applied temporary rules to our Spotters and Rail Service Status API: 1. The mentioned APIs will only accept requests from Malaysian Telco IPs and Apple iCloud Private Relay connections. 2. Non-whitelisted IPs and Cloudflare WARP will encounter a 403 error. These measures are temporary, and updates on the rule's removal will be provided here. https://webstatus.mtrec.name.my/incident/246627 Wed, 16 Aug 2023 15:25:00 -0000 https://webstatus.mtrec.name.my/incident/246627#517724a926ee49ed67b4d1d3d50117a6fc7f23dbc761b9a115968169e525170e We are currently experiencing a DDoS attack targeting our Spotters and the Rail Service Status API. Please stay tuned for further updates. https://webstatus.mtrec.name.my/incident/206244 Thu, 11 May 2023 16:47:49 -0000 https://webstatus.mtrec.name.my/incident/206244#b2f31cacebe7b7a9393e5a92fcf8a4c59589d4c2995191e762b533acbd83b3c9 Maintenance completed https://webstatus.mtrec.name.my/incident/206244 Thu, 11 May 2023 14:50:00 -0000 https://webstatus.mtrec.name.my/incident/206244#d9cf7bb0dcdf6c36f5afbe12ee440cbc2c912a090551fd4899563d1af4b22b93 Please be advised that we will be performing scheduled maintenance on our website tonight, May 11, 2023, from 23:00 to 01:00 GMT+8. During this time, the website may not be accessible. We apologize for any inconvenience this may cause and appreciate your patience and understanding while we work to improve our services. We will do our best to minimize the downtime and ensure that the maintenance is completed as quickly as possible. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 23:38:00 -0000 https://webstatus.mtrec.name.my/incident/142337#3879d29178b1f6b6c3fcd27316292c20c21cba0bebe7d62090c0316e87ebaf18 The root cause of this incident is our account was terminated by Cloud Server Provider without prior notice. This has caused the downtime of the server we are using to run MTREC services. Hence , we've initiated transfer of the services on 6:52AM GMT+8 Malaysia Standard Time. The transfer and migration is successful and all of the services is now back online. However , We would like to inform that we are only able to retrieve our databases backup dated : 6 December 2022 , 12:30PM GMT+8 Malaysia Standard Time All of the data submitted after 6 December 2022 , 12:30PM GMT+8 Malaysia Standard Time to our databases via Spotters by MTREC and also the record of Rapid Rail Trains Frequency are lost. With this incident , we've decided to strengthen our backup method to provide the minimal data loss happened if this kind of incident happen again. Sorry for the inconvenience caused. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 23:37:00 -0000 https://webstatus.mtrec.name.my/incident/142337#b4ec688eba5262876e3087446b787bfb123840d72f35b52ef717e37b2af7bfef API by MTREC has been migrated. All services are back online. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 23:28:00 -0000 https://webstatus.mtrec.name.my/incident/142337#5e51146d994335f03c6987e765138b6b68eebbb377219f62ba7cfd7b288e0c86 Rapid Rail Trains Frequency History was migrated and initiated. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 23:18:00 -0000 https://webstatus.mtrec.name.my/incident/142337#23f6f479f65dbd0198e153ffe7167f3f916baebbdc03ef746b78036630cac12d Service Status & Train Frequency was migrated. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 23:09:00 -0000 https://webstatus.mtrec.name.my/incident/142337#efc50d484e2081cf945c87ee9f7656daa707b47d00c67bbca3abbcd94ac477a7 Spotters by MTREC has been migrated. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 22:56:00 -0000 https://webstatus.mtrec.name.my/incident/142337#07cf0853f769de576211f73f5da9af64fcff40c5ff6450b31c53bbe379e92e18 The official website of MTREC has been migrated. https://webstatus.mtrec.name.my/incident/142337 Tue, 06 Dec 2022 22:52:00 -0000 https://webstatus.mtrec.name.my/incident/142337#c3b386a20aab359ec4253b564427e0f233883ce60eac79ad95b325cb8645da25 We are aware of this issue. We've contacted our Cloud Server Provider and they told us that our account was terminated without prior notice. We will now transfer the services via our backup to another Cloud Server as soon as possible. Sorry for the inconvenience caused.